(401) 331-1244 info@jfsri.org

Lifeline RI Emergency Response System

Delayed care in the event of a fall or other emergency can be devastating for an older or disabled individual. With the Lifeline RI emergency response system from Jewish Collaborative Services, help is available with the press of a button.

Your Lifeline to Independent Living

JCS makes it easy for those in Rhode Island or southeastern Massachusetts to get Lifeline, the region’s most trusted emergency response service. Simply call us at (401) 331-1244 to start your service. You or your loved one will receive a Help Button and a simple communication device that offers fast access to help 24 hours a day.

Lifeline has enabled millions of people to live with greater independence, peace of mind and dignity for more than 40 years. Family caregivers love Lifeline because it allows them to balance the needs of their loved ones with the demands of their own busy lives.

To learn more or to get started with 24-hour protection from the JCS Lifeline RI service, call
(401) 331-1244 ext. 319.

We've extended our Holiday Special!


All January long, Purchase 11 Months of Service and receive

free activation and the 12th month free!

“I was taking out my trash when I lost my balance and fell… In a very short time I heard a siren. It was the paramedics, and my son had been called and was on the phone. I was taken to the hospital and was told I had a broken hip. Lifeline saved my life!” —Gerry O.

Why Choose Lifeline?

Philips Lifeline was the first and remains the #1 emergency response service in North America. JCS’s Lifeline RI program has partnered with the Philips Lifeline company for more than 30 years, bringing this essential service to the RI community.

With Lifeline, you’ll get state-of-the-art medical alert equipment and round-the-clock access to trained Response Associates in the event of an emergency. You can feel secure knowing that Lifeline offers:

  • Prompt, caring assistance 24 hours a day, 365 days a year.
  • The recommendation of more than 200,000 health care professionals.
  • Decades as the leading provider, giving more than 7 million seniors and others the confidence and support to live independently.

Fast, Reliable Access to Help

Lifeline’s Response Center is company-owned and supported with a back-up Call Center, so you can count on getting help quickly. Lifeline equipment is self-checking and notifies the Response Center if it detects a power failure, low battery or a button that needs to be replaced.

Comfort and Convenience

Help Buttons can be worn either as a pendant or around the wrist. Weighing less than half an ounce, they are comfortable to wear, and unlike cell phones, they stay with you wherever you go. They’re also:

  • Convenient. The smooth design makes for unobtrusive wear, and the recessed button prevents accidental activation.
  • Waterproof. Wear it in the bath or shower, where falls often occur.
  • Always active. Your Help Button stays charged, giving you power when you need it most.

Why Choose JCS as Your Lifeline Supplier?

Unlike impersonal sales offices, we offer:

  • Knowledgeable, caring experts who take time to ensure that your specific needs are met.
  • Local, personal service to get you started right away.
  • A network of health and social services professionals who can help address other challenges in independent living.
  • Free in-home repairs, battery changes and upgrades.

With Lifeline RI from JCS, you pay only for the service you need. There are no hidden fees, no expensive equipment charges and no long-term contracts.

Learn More About Lifeline RI

Contact us for a free consultation to learn how Lifeline RI can give you and your family peace of mind. You can call (401) 331-1244, ext. 319 or (800) 242-1306, ext. 4509 or email Lifeline@jfsri.org.


What geographic region does Lifeline RI cover?

JCS provides Lifeline medical alert services to all of Rhode Island and to southeastern Massachusetts communities.

How much does Lifeline cost?

Basic Lifeline service, including the Help Button, the communication device, and ongoing access to our 24-hour Response Center, costs just a little more than $1 a day. The AutoAlert option costs slightly more. There are no hidden fees, and you pay monthly, with no long-term contract. To receive an exact quote for the service of your choice, contact us at (401) 331-1244, ext. 319.

Can I get Lifeline for a loved one if I live out of town?

Many of our clients have service arranged by relatives who live out of town. As long as the installation occurs within Rhode Island or southeastern Massachusetts, it doesn’t matter where the contract holder lives.

Do you provide Lifeline to those in assisted living facilities?

Yes. JCS provides Lifeline services to individuals living at home, in senior housing, or in assisted living facilities. Lifeline provides an extra measure of security for those who receive some assistance but who do not have someone caring for them at all times.

How long will it take to get Lifeline started?

In most cases, Lifeline can be installed within 1–2 business days. Installation itself usually takes less than half an hour. The installer will walk you through the process of making a call for help: Simply activate the button to reach the response center for help.

How will I know if my equipment needs servicing?

Lifeline equipment is self-checking and notifies the response center if it detects a power failure, low battery or a button that needs to be replaced. We will come to your home to make any necessary repairs or battery changes for no additional fee.

Will Lifeline work from anywhere in the house?

In general, you can use the Help Button to call for help from anywhere in or around your home, although the range varies depending on your home’s construction and distance from the communication device. Buttons are waterproof and therefore designed to work in the shower or bath.