Lifeline RI

Personalized Emergency Response System

Whether at home or on the go, with Lifeline RI local help is always there.

Your Lifeline to Independent Living

Lifeline has enabled millions of people to live with greater independence, peace of mind, and dignity for more than 40 years.

With customizable services based on each individual’s needs, automatic fall detection, local staff, GPS-enabled services, and no contracts, Lifeline RI is the best emergency response system for aging Rhode Islanders who want flexibility, independence, and the best access to care.

Special Offer: Get two months free when you sign up for a year of Lifeline RI!

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Why choose
Lifeline RI?

A mobile Lifeline device shown with its charging station

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Frequently Asked Questions

“I love that my mom is confident with her Lifeline button. She got it so she could continue living independently. Now she’s in her nineties and had more falls and each time Lifeline has been there for her. I’m so glad she signed up years ago!” –Lisa, Warwick


We’re here to talk! Fill out the form to set up your free consultation with our team. We’ll listen and develop a personalized plan that is just right for you and your family.

Don’t want to wait? Call us now!

Basic plans start at $35/month!

Contact us to create a personalized plan that works for your lifestyle.

“What a relief that Mom had Lifeline when she fell down the garage steps when bringing in groceries! The fall was immediately detected by the button, and rescue was sent by the well-trained person from the call center. Mom hit her head and required transport to the hospital. I was notified by the call center and was able to meet her in the emergency room. This was a very scary incident that could have been a lot worse without the immediate response from Lifeline.”

– Kathy, Providence

Frequently Asked Questions

Click on a question or on the circular toggle to read answers to these common questions.

Who is Lifeline RI for?

Lifeline RI is a personalized medical alert service to anyone in Rhode Island and southeastern Massachusetts who is looking for a hassle-free, contract-free, and truly individualized alert service to help them enjoy their lifestyle and independence.

How much does Lifeline cost?

Basic Lifeline service, including the Help Button, the communication device, and ongoing access to our 24-hour Response Center, costs just a little more than $1 a day. The AutoAlert option costs slightly more. There are no hidden fees, and you pay monthly, with no long-term contract. To receive an exact quote for the service of your choice, contact us at (401) 331-1244.

Can I get Lifeline RI for my loved one? What if I live out of state?

Many of our clients have service arranged and/or paid for by relatives, including family who live out of state! As long as the original installation occurs within our geographic reach of Rhode Island or southeastern Massachusetts, we can provide your loved one with service.

How long will it take to get Lifeline RI set up?

In most cases, your personalized Lifeline RI emergency response system will be set up within 3-5 business days. The in-home installation itself usually takes less than half an hour by our install technician who will educate you about the service, answer any questions, test coverage, and walk you through the process of making a call for help. Once it’s connected, simply activate the button to reach the response center for help.

How will I know if my equipment needs servicing?

Lifeline RI equipment is smart tech, which means it is self-checking and notifies our local response center if it detects a power failure, low battery, or a button that needs to be replaced. Our team will arrange a time to come to you to make any necessary repairs, battery changes, or changes for no additional fee.

Will Lifeline work from anywhere in my house?

In general, you can use the Help Button to call for help from anywhere in or around your home, although the range varies depending on your home’s construction and distance from the communication device. Buttons are waterproof and therefore designed to work in the shower or bath.

Does Lifeline work while I'm on vacation or running errands?

Lifeline On-The-Go uses GPS and four other location technologies to help our responders pinpoint your exact location, wherever you go. You can run errands, visit family, or head down to the beach house with confidence knowing that we’ve got you covered!

Is Lifeline RI available to people in assisted living communities?

Yes! Lifeline RI services are available to individuals living at home, in senior housing, or in assisted living facilities. Lifeline provides an extra measure of security for those who receive some assistance but who do not have someone caring for them at all times.

Why Choose Lifeline RI?

Our service provides:

  • Prompt, caring assistance 24 hours a day, 365 days a year.
  • State-of-the-art medical alert equipment.
  • All local staff and service for calls, at-home installation, and service needs.
  • Personalized plan and contact list, including your loved ones in case of emergency.
  • No hidden fees, no expensive equipment charges, and no long-term contracts.

Fast, Reliable Access to Help

The Lifeline response center is company-owned right here in New England and supported with a back-up Call Center so you can count on always getting help quickly.

Comfort and Convenience

Lifeline RI alert buttons are:

  • Discrete and comfortable. Weighing less than a half an ounce, they are small and easy to wear as a pendant or on your wrist.
  • Fall Detecting. Our custom AutoAlert fall detection technology is always on!
  • Waterproof. Wear it in the bath or shower, where falls often occur.
  • Always with you. Unlike a cellphone, they stay with you wherever you go!

About Us

Lifeline RI is a program of Jewish Collaborative Services. We are a 501(c)(3) nonprofit housing and social service agency serving Rhode Island and Southeastern Massachusetts and we are honored to be the local Lifeline provider to our community.

JCS is a full-spectrum service organization with aging and wellness programs, assisted living, support for caregivers, affordable housing for seniors and the mobility impaired, counseling services, food and nutrition programs, adoption services and more.

Learn more about our work