Lifeline RI

Personalized Emergency Response System

Whether at home or on the go, with Lifeline RI local help is always there.

Your Lifeline to Independent Living

Lifeline has enabled millions of people to live with greater independence, peace of mind, and dignity for more than 40 years.

With customizable services based on each individual’s needs, automatic fall detection, local staff, GPS-enabled services, and no contracts, Lifeline RI is the best emergency response system for Rhode Islanders who want flexibility, independence, and the best access to care.

We’re here for you,
so you can be there for them.

Get started today!
Call us at (401) 331-1244

“I was taking out my trash when I lost my balance and fell… In a very short time I heard a siren. It was the paramedics, and my son had been called and was on the phone. I was taken to the hospital and was told I had a broken hip. Lifeline saved my life!” —Gerry O.

Why Choose Lifeline ?

Our service provides:

  • Prompt, caring assistance 24 hours a day, 365 days a year.
  • State-of-the-art medical alert equipment.
  • All local staff and service for calls, at-home installation, and service needs.
  • Personalized plan and contact list, including your loved ones in case of emergency.
  • No hidden fees, no expensive equipment charges, and no long-term contracts.

Fast, Reliable Access to Help

The Lifeline response center is company-owned right here in New England and supported with a back-up Call Center so you can count on always getting help quickly.

Comfort and Convenience

Lifeline RI alert buttons are:

  • Discrete and comfortable. Weighing less than a half an ounce, they are small and easy to wear as a pendant or on your wrist.
  • Fall Detecting. Our custom AutoAlert fall detection technology is always on!
  • Waterproof. Wear it in the bath or shower, where falls often occur.
  • Always with you. Unlike a cellphone, they stay with you wherever you go!

“I feel very secure with my Lifeline. I was really impressed when I was on holiday and pressed the button, they knew the exact address of my location.” —Christina

Basic plans start at $35/month!

Contact us to create a personalized plan that works for your lifestyle.


Contact us for a free consultation to learn how Lifeline RI can give you and your family peace of mind. You can call (401) 331-1244, email, or use the contact form below.

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Who is Lifeline RI for?

Lifeline RI is a personalized medical alert service to anyone in Rhode Island and southeastern Massachusetts who is looking for a hassle-free, contract-free, and truly individualized alert service to help them enjoy their lifestyle and independence.

How much does Lifeline cost?

Basic Lifeline service, including the Help Button, the communication device, and ongoing access to our 24-hour Response Center, costs just a little more than $1 a day. The AutoAlert option costs slightly more. There are no hidden fees, and you pay monthly, with no long-term contract. To receive an exact quote for the service of your choice, contact us at (401) 331-1244.

Can I get Lifeline RI for my loved one? What if I live out of state?

Many of our clients have service arranged and/or paid for by relatives, including family who live out of state! As long as the original installation occurs within our geographic reach of Rhode Island or southeastern Massachusetts, we can provide your loved one with service.

How long will it take to get my Lifeline RI set up?

In most cases, your personalized Lifeline RI emergency response system will be set up within 3-5 business days. The in-home installation itself usually takes less than half an hour by our install technician who will educate you about the service, answer any questions, test coverage, and walk you through the process of making a call for help. Once it’s connected, simply activate the button to reach the response center for help.

How will I know if my equipment needs servicing?

Lifeline RI equipment is smart tech, which means it is self-checking and notifies our local response center if it detects a power failure, low battery, or a button that needs to be replaced. Our team will arrange a time to come to you to make any necessary repairs, battery changes, or changes for no additional fee.

Will Lifeline work from anywhere in my house?

In general, you can use the Help Button to call for help from anywhere in or around your home, although the range varies depending on your home’s construction and distance from the communication device. Buttons are waterproof and therefore designed to work in the shower or bath.

Does Lifeline work while I'm on vacation or running errands?

Lifeline On-The-Go uses GPS and four other location technologies to help our responders pinpoint your exact location, wherever you go. You can run errands, visit family, or head down to the beach house with confidence knowing that we’ve got you covered!

Is Lifeline RI available to people in assisted living communities?

Yes! Lifeline RI services are available to individuals living at home, in senior housing, or in assisted living facilities. Lifeline provides an extra measure of security for those who receive some assistance but who do not have someone caring for them at all times.

About Lifeline RI

Lifeline RI a program of Jewish Collaborative Services. We are a 501(c)(3) nonprofit housing and social service agency serving Rhode Island and Southeastern Massachusetts and we are honored to be the local Lifeline provider to our community.

JCS is a full-spectrum service organization with aging and wellness programs, assisted living, support for caregivers, affordable housing for seniors and the mobility impaired, counseling services, food and nutrition programs, adoption services and more.

Learn more about our work